Notes

How I work on my own problems

The case studies are client systems. These are shorter pieces about method — the same process discipline turned on a problem of my own, written up the same way, ending with what I’d do differently.

Positioning · 2026

Four titles since May. Only one of them was a decision.

Three rewrites of my own job title produced no interviews. The fourth was an experiment with criteria set before I wrote it — search volume, honest fit, defensible end to end.

A method, not a headline

Method · 2026

The progress metric that punished the work I was asked for

Asked to direct the developers building our platform and to own its backlog, I reached for a completion percentage — then threw it out. It punished the one thing I had been asked to produce.

A measure is a design decision

Method · 2026

The checks that passed while the site was still wrong

I direct Claude Code to build this site and deploy it by hand, with a script that checks every page first. Three times it passed while the live site served the wrong file.

Verify what the audience receives